Shipping policy
Thank you for shopping with us. We take pride in delivering high-quality products and exceptional service from our home in Charleston, South Carolina.
Processing Time
Please allow 2–3 business days for processing before your order is shipped. Orders are processed Monday through Friday, excluding holidays.
Shipping Methods & Delivery
Once your order has been processed, it will be shipped using the method selected at checkout. Delivery times are estimates and may vary based on carrier delays, weather, or peak seasonal volume.
We currently ship within the United States. Shipping rates are calculated at checkout based on destination and chosen service.
Order Tracking
Shipping details and tracking information will be sent via email as soon as your order has been processed and handed off to the carrier. Please allow up to 24 hours for tracking updates to appear.
Shipping Address Accuracy
Please ensure your shipping information is entered correctly at checkout. We are not responsible for delays or lost packages due to incorrect or incomplete addresses.
Questions or Concerns
If you have any questions about your order or need assistance, please contact us at:
customerservice@mdumasandsons.com
We appreciate your business and thank you for supporting a Charleston tradition.